We are constantly updating our stock it happen that customer can’t find particular diamond that they looking for in this case you can simply send us email or contact us we will get back to you with what you are looking for shortly.
If its during working hours we will get back to you immediately , if not it takes up to 12 hrs .
We proudly offer free lifetime upgrade, please view our diamond upgrade policy
Unfortunately we dont promote and have lab diamond .
Yes , all of our diamonds are certified by independent diamond grading laboratories such as GIA , IGI and HRD
Diamonds that are currently graded by GIA and IGI have laser inscription on the girdle with an identification number or a unique symbol or both. Laser inscriptions gives peace of mind when making a diamond purchase since they are an easy way to identify your diamond.
All of our gemstone can be purchase as a loose
Yes , we have broad selections in all gemstones in a variety of beautiful colors, shapes, and sizes. If there is a specific gem that you are interested in that is not shown on our website, please contact us .
Yes , sure we can send you more images of your Design from different angles , please contact us.
Vistley accepts all major credit cards, bank wire payment and PayPal for now , we are trying to add more payment option for asian region such as Alipay .
Yes, except some countries like china and thailand that they would see in their currency base on from where they visit our site , elsewhere they would see in USD , we are looking forward to let our customer from all over the world to see at least major currencies.
We are offering excellent value and best competitive price at lowest possible to compare with most online store and guarantee way lower than retail store . We can’t really lower our price and have no room for bargain.
You can ask for refund after 30 days you purchased your item and we will refund you full amount , please read our refund policy
Yes , sure All of our diamonds can be purchase alone without buying ring.
Yes , in jewelry section (weeding , engagement ) you can buy any of our designs that either have diamond or plain gold designs without center stones.
Yes , you can simply go to customization section and follow easy step how to order your jewelry , simply write us in that section what you are looking to make and send us photo reference , we will send you your design in 72 hrs along with quotation with your proffered jewelry piece.
Your item will be customized for your preferred choice in order to make it perfectly done we need up to 25 days to finish your item and ship your item immediately.
Its optional For some countries that we have in our list Import duty tax are depends on your location we have list of many countries that we can calculate tax for you on our site the you can let us to take care of that for you , Taxes and duties for other region will be calculated based on the rates in their region and its on customer.