Online Jewelry Store Challenges and How to Overcome Them

 

Are you afraid of buying jewelry online because of some myths and challenges? Don't worry; we will tell you how you can overcome these challenges and get the best deal while sitting at your home.

No doubt online shopping is convenient, but on the other side, people also show some concerns, especially while buying jewelry online. There are some challenges in online shopping, and when it comes to buying jewelry, you need to be extra careful. But if you know what the challenges are and how to overcome them, you can buy stunning jewelry without any hassle.

People usually face various problems when they try to buy jewelry online. Today, we are going to discuss some of those common challenges. We will also share different ways to overcome them so that you can make your experience fantastic.

Common Challenges in Online Jewelry Shopping

  • Finding a Reputed Seller/Jeweller

The first challenge that people face is finding a reputable jeweler. There are thousands of online jewelers, but you need to decide who is reputable and who is not. You need to buy jewelry from a reputed and trusted jeweler, so you must spend some time searching for the right vendor.

You can overcome this challenge by researching different vendors and jewelers. You can read the reviews of the customers from third-party websites. No doubt, there will be dozens of attractive comments and reviews on the official website, but they could be fake or misleading. So, you must research about the jeweler and get to know about its reputation from other reviewing websites.

Moreover, make sure the jeweler is providing all the details, including contact and address. For confirmation, you can call on that number and check the address on Maps.

  • Fake Photos

Often online stores show fake photos of the products. In the case of jewelry, you need to see the real photos in high-resolution. People usually identify fake photos. But whether the photos look real or not, you must ask the jeweler about it. If the photos are not real, it is better to look for another jeweler. You can ask for real photos if you think the jeweler is reputable.

Moreover, often jewelers show photos of any other product. For instance, they can show any random picture on their products page. If you are buying a gemstone, make sure you see the exact picture of the piece you are buying. The picture of gemstones is usually included in the lab reports as well, so it can confirm whether the picture is the same or different.

People usually don't realize the size of the jewelry or gemstone while buying online. It is difficult to guess the actual size from the image. However, most jewelers provide images in which jewelry is worn by a person, or the gemstone is placed over a hand. This gives a better idea of the size.

  • Determining Product's Quality

When you are in a physical store, you can see the jewelry directly and examine the product. Unfortunately, you cannot do this while buying jewelry online. So, it is difficult to know the quality of the gemstone or the jewelry item. Even if you have seen the real images of a gemstone, you cannot say it is real.

The best way to know whether a gemstone is real or not is the report from an authentic lab. The reports tell everything about the piece. For instance, in the case of a diamond, there will all quality grades, carat weight, color, origin (if requested), dimensions, cut proportions, and everything that is required to determine the quality and expected price of the gemstone. It is necessary to get such reports while purchasing gemstones because it ensures you are buying the right thing.

  • Pricing

Some people think that online jewelry stores charge more than physical stores. This is a myth; in reality, online stores charge around 30% less than physical stores as they don't need a store, their distribution and selling are less expensive, and they need less staff. All these things reduce the price of the piece. Moreover, there can be discounts, sales, or coupons to reduce the price further. For instance, jewelers usually offer discounts on Cyber Monday and other occasions. You can wait for such discounts to get a good deal. In simple words, as far as the price is concerned, online jewelry stores are the best option.

Furthermore, there is a huge variety in different stores. You can look at them without any hurry because there is plenty of time available. You can compare the prices of different vendors, and finally, select the ring/jewelry you like. You can get a better deal in online jewelry stores.

  • Shipping, Return, and Refund Policies

All online jewelry vendors have different policies that might confuse people who are buying jewelry online for the first time. They think about the defects in the piece upon arrival or many other things that can ruin their experience.

The best way is to confirm these policies by reading certain pages of the website. If you are unclear, you can talk to the customer representative. There can be a shipping fee, or the shipping can be free in some countries or regions. The shipping time also depends on the country you live in. So, all these things create confusion, so you must confirm each and every piece of information from the jeweler.

Reputable jewelers take responsibility for their jewelry/pieces. They stand behind it if there is any problem. You can return it within the time limit, and they may give you a full refund or replacement.

The policies vary from vendor to vendor. So, it is better to have a look at all these policy pages before you make any decision.

Final Words

Indeed, buying jewelry online can have various challenges, but you can overcome them and make your experience wonderful. From buying a piece/jewelry from a reputable online seller, you will not only save money, but you will also get the best deal. We have discussed some of the common challenges that people usually face while buying jewelry online. We have also discussed the way to overcome these challenges.